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Campaign Types

The platform allows creating different types of campaigns for audience engagement. Currently, there are two main types: Media Campaigns and Poll Campaigns.

📷 Media Campaigns​

This type of campaign allows users to submit files such as images, videos, audio, and documents.

📌 Available Features:​

  • Configuration of accepted formats (example: JPEG, MP4, MP3, PDF).
  • Setting a time limit for videos or "No time limit" option.
  • Permission for anonymous submission or identification requirement.
  • Customization of welcome messages displayed before submission.
  • Generation of sharing link or QR Code to facilitate file submission.
  • Messenger replies: connect a WhatsApp Business integration and decide whether the campaign can send answers directly through messaging apps.

💬 Messenger Feedback​

When a WhatsApp Business integration is selected, the dashboard exposes the Feedback button so editors can reply to incoming media. Sending is only available if the Feedback option is enabled in the campaign settings.

  • Feedback enabled: producers can answer directly from the feedback tab, and contributors receive the reply in the same WhatsApp conversation.
  • Feedback disabled: the tab remains for reference, but the buttons stay blocked and any attempt to send a reply returns an error stating that feedback is disabled for that campaign.

This modality is ideal for user-generated content collection campaigns, such as: ✔️ Submitting photos and videos for news coverage. ✔️ Sharing stories and testimonials. ✔️ Submission of promotional and collaborative materials.

📊 Poll Campaigns​

Poll campaigns allow collecting public opinions through questions and answer options.

📌 Available Features:​

  • Creation of custom questions with multiple answer options.
  • Time limit for participation (response deadline).
  • Real-time statistics display of votes.
  • Option to share via link or QR Code.

This modality is ideal for: ✔️ Collecting public feedback about events and services. ✔️ Conducting real-time opinion polls. ✔️ Engaging audience with interactive polls.

🎯 How to Create a Campaign​

1️⃣ Access the Social menu in the Settings tab. 2️⃣ Click the + button to create a new campaign. 3️⃣ Choose between Media Campaign or Poll Campaign. 4️⃣ Customize the campaign with title, dates, and specific settings. 5️⃣ Save and share the link or QR Code for participation.